At the Museum we work hard to provide all our visitors with excellent customer service. It's great to know that other people think we're good too.
Above: our Learning team receiving their Sandford Award in 2018.
We are a registered Museum and a Quality Assured Visitor Attraction (A VisitEngland scheme).
In 2014 we recieved VisitEngland's Best Told Story accolade, available to attractions that are part of the Visitor Attraction Quality Scheme and allocated through a scoring system based on an annual assessment by VisitEngland.
Our learning programme is endorsed by the Sandford Awards 2018 to 2023
VisitEngland's Best Small Visitor Attraction 2008
Tourism South East's ExSEllence Award for Best Small Tourist Attraction 2007
British Guild of Travel Writers' Best Tourism Project 2006
Civic Trust Award 2007
Beautiful South Sustainable Tourism Award 2011
European Museum of the Year Award 2006
Gulbenkain Prize 2006
Jodi Award 2017
Signly, an app created in conjunction with the Museum for d/Deaf British Sign Language users won the prestigious Jodi Award 2017.
Signly was conceived by Mark Applin, founder of Intermedia, and Deafax, a charity committed to transforming the lives of deaf people through technology. The Museum supported the creation of the app and facilitated on-site user testing to improve the app experience.