At the Museum we work hard to provide all our visitors with excellent customer service. It's great to know that other people think we're good too.
Above: our Learning team receiving their Sandford Award in 2018.
In 2018 we were thrilled to be one of only 16 visitor attractions awarded a VisitEngland Gold accolade as voted for by members of the board’s Visitor Attraction Quality Scheme. The Gold accolade is awarded to attractions that demonstrate excellence across all areas.
The prestigious annual Sandford Awards are independently judged, recognising excellence in education programmes at heritage sites, museums, archives and collections across the UK. We were delighted to receive a Sandford Award 2018-2023 for our schools programme.
In 2017, Signly, an app created by Intermedia, and Deafax in in conjunction with the Museum, for d/Deaf British Sign Language users, won the highly-respected Jodi Award. Winners were chosen from a shortlist of museums, galleries, archives, libraries and heritage sites that make best use of technology to widen access for disabled people and those with sensory impairment.
In 2014 we received VisitEngland's Best Told Story accolade, awarded to attractions which communicate their story effectively and offer visitors ‘an interesting and entertaining experience’.
© The Roald Dahl Story Company Limited / Quentin Blake 2018.
Roald Dahl is a registered trademark of The Roald Dahl Story Company Limited.
